Shipping Policy

How do I take advantage of the Free Shipping offer?

If your order is shipping within Canada or the USA and the total comes to $200.00 or more (before taxes),
then just select Free Shipping as your shipping method when you're ready to checkout.

Orders that are eligible for Free Shipping average a 3-12 day delivery depending on your location.


The Small Print

The purchase of Gift Cards do not count towards our Free Shipping Offer.

Canceling items may affect your order's eligibility for free shipping.

Offer applies only to orders of $200 or more in merchandise, excluding and taxes. Promotional discounts where applicable will be deducted from your item subtotal and may affect your order's Free Shipping eligibility.

The Free Shipping option must be selected as your shipping method during checkout in order to qualify for the offer.

This promotion applies to deliveries within Canada and the USA only and may be subject to other shipping restrictions depending on the items ordered.

This offer may change from time to time without notice.


Flat Rate Shipping

Rock City Cycles offers $20 flat rate shipping throughout Canada via Canada Post.

Shipping to mainland United States is offered at a flat rate of $20 via USPS.

Please allow up to 3 days for your order to be processed and shipped.


Privacy and Security

Are my purchases on secure?

Yes, absolutely. The Rock City Cycles website is hosted on an SSL secure server, meaning that all the data you send us online is encrypted and fully protected. If you pay by credit card you will be directed to a secure Moneris hosted pay page. As an additional security measure, no confidential data is ever stored on our server.